Privacy policy

Information We Obtain from Customers

We obtain the following information from you

Name (including nicknames and pseudonyms)

Age or date of birth

Gender

E-mail address

Phone number

Address

Information regarding your payment method, such as credit card, bank account, e-money, etc.

IDs used by customers for external services and other information that customers have authorized to be disclosed to third parties in accordance with the privacy settings of the external services

Identification information generated by cookies

Information related to the OS or device used by the customer, such as IDs generated by the OS, device type, device identifier, etc.

Customer activity history on the Company's website, including time spent on the website, input history, purchase history, etc.

Usage history of our apps, such as startup time, input history, purchase history, etc.

Customer location information

 

Purpose of using customer information

We use information obtained from customers for the following purposes

To accept registrations for our services, to confirm the identity of customers, and to authenticate them

To manage the customer's usage history of our services

To settle payment of usage fees

To analyze the customer's activity history on our services and use it to maintain and improve our services

To deliver and display advertisements and to measure their effectiveness

To display targeted advertisements tailored to your interests and preferences

To provide information about our services

To respond to customer inquiries

To respond to actions that violate our terms and conditions or laws and regulations

To notify customers of changes to our services, discontinuation, termination, or cancellation of contracts

To notify you of changes to our terms and conditions, etc.

In addition to the above, to provide, maintain, protect, and improve our services, and to take measures for safety management.

Regarding the measures we have taken to ensure the safe management of the information we have obtained from our customers, we will respond to each customer individually in accordance with the provisions of laws and regulations when the customer contacts us at the contact information listed at the end of this document.

 

Provision of Information to Third Parties

We will not provide personal data (Article 2, Paragraph 6 of the Personal Information Protection Law) to third parties (including parties located outside of Japan) without obtaining the prior consent of the customer. (Article 2, Paragraph 6 of the Personal Information Protection Law) will not be provided to third parties (including parties located outside Japan) without prior consent from the customer.

However, the following cases are excluded

 

When the handling of personal data is outsourced

In the event of an acquisition of the Company or its services

When sharing personal data with a specialized partner (if there is a specific type of sharing, the details of such sharing will be announced separately)

In other cases where provision to third parties is legally permitted by law.

 

Access Analysis Tools

We use "Google Analytics" for customer access analysis; Google Analytics uses cookies to collect traffic data. Traffic data is collected anonymously and does not personally identify you; you can refuse the collection of this information by disabling cookies. For more information, please check your browser settings or learn more about Google Analytics at

https://marketingplatform.google.com/about/analytics/terms/jp/

 

Changes to this Privacy Policy

We may change the content of this Privacy Policy from time to time as necessary. In such cases, we will notify you of the effective date and content of the revised Privacy Policy by appropriate means.

 

Inquiries

If you would like to request disclosure of your information, correction of information, suspension of use, or deletion of your information, please contact us at the following e-mail address.

E-mail address: info@earthpure.jp

In this case, we will be sure to confirm that the request is made by the person in question by presenting a driver's license or other method designated by the Company. Please note that an administrative fee of 1,000 yen per request for disclosure of information will be charged at the time of application, regardless of whether or not disclosure is requested.

 

Name of Business

Earth & Pure Representative Anji Sethi

Office: HOPE Building 2F, 1-7-6 Chuo, Okinawa City, Okinawa

 

Established on April 29, 2022